NSTs 18.2 - Instructions and JDs

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NSTs 2018.2

APPLICATION BOOKLET AND JDs

Juguemos el partido que Argentina se merece

APPLICATION BOOKLET

NATIONAL SUPPORT TEAM All the questions must be answered in English or Spanish. Another language won´t be accepted. All the candidates must answer the General Information and Experience, General Questions and the Specific Questions for the roles who is applying. Application Size: Please answer the following questions in max. 5 pages (3 pages for General Information, Experience and General Questions and 2 pages for Specific Questions). - Applications with more than this won´t be accepted - You can add 2 more pages for every role you are applying to answer the specific questions - Min. font size: 12 The visual part of the application, helps for a better understanding, but will not be part of the selection process. Application must be completed and sent in PDF format by e-mail to [email protected] and the responsible MCVP 18.19 Send the e-mail with the subject “YOUR_NAME_NST2018.2 APPLICATION” LATE Applications won´t be accepted

TIMELINE

Application Launch 25 de Junio

Deadline 3 de Julio 23:59 GMT -3

Confirmacion de Entrevistas Entrevistas Announcement 4 de Julio

5 y 6 de Julio

7 de Julio

The 1st round elected will be considerate to the NST Summit Pre-Meeting on 31st July in Buenos Aires. NSTs Consultor will be a priority for the summit. If you have questions: MCVP OD 18.19 ([email protected])

POSITIONS AVAILABLE POSITION NAME

MCVP RESPONSABLE

Nº OF POSITIONS

TL Team Leaders Training Makers

MCVP TXP

1

Team Leaders Training Makers

MCVP TXP

3

TXP Consultor

MCVP TXP

3

F&M Tier Consultor

MCVP F&M

4

Finance Standards Specialist

MCVP F&M

1

Account System

MCVP F&M

2

Legal Specialist

MCVP F&M

1

Internal Transparency Account Manager

MCVP F&M

1

Sustainability Development Manager

MCVP F&M

1

Manager Finance Network

MCVP F&M

1

PR Manager

MCVP PD

1

POSITIONS AVAILABLE POSITION NAME

MCVP RESPONSABLE

Nº OF POSITIONS

Partnership Manager

MCVP PD

1

YSF Social Media

MC PD Manager

1

NST Content Creation Manager OGX (TL)

MCVP DXP

1

NST Visual Maker / Video Maker

MCVP DXP

3

NST Blogger

MCVP DXP

2

NST Brand Specialist Hosting

MCVP DXP

1

NST TL Process Evolution

MCVP IM

1

NST OGX Process Evolution

MCVP IM

1

NST ICX Process Evolution

MCVP IM

1

NST Developer

MCVP IM

2

UR Director

MCVP CX OGX

1

POSITIONS AVAILABLE POSITION NAME

MCVP RESPONSABLE

Nº OF POSITIONS

NST CX oGV Consultor

MCVP CX oGV

5

NST Network Education

MCVP CX oGV

1

NST Value Delivery and International Relation

MCVP CX oGV

1

NST Consultant oGE

MCVP oGE/oGT

1

NST Consultant oGT

MCVP oGE/oGT

1

NST IR

MCVP oGE/oGT

1

NST Innovations

MCVP oGE/oGT

1

LEAD Argentina Content Manager

MCVP CX ICX

1

NST TL Network

MC CX iGV

1

NST Consultor

MC CX iGV

2

NST Hosting Experience

MC CX iGV

1

POSITIONS AVAILABLE POSITION NAME

MCVP RESPONSABLE

Nº OF POSITIONS

NST IR

MC CX iGV

2

Maker

MC CX iGV

1

Partner Relationships

MC CX iGE

1

IR

MC CX iGE

1

Education

MC CX iGE

1

Internal Communications

MC OD Man

1

OD Business Intelligence

MC OD Man

1

MCEB 18.19 - CONTACT LIST MCVP NAME

MCVP ROLE

E-MAIL

Matias Alejandro Ruiz

TXP

[email protected]

Yoseli Rivera

F&M

[email protected]

Linda De Oro

PD

[email protected]

Ludmila Runjevac

PD Manager

[email protected]

Arturo Grande

DXP

[email protected]

Vinícius Matheus Olivieri

IM

[email protected]

Sebastián Butron

CX OGX

[email protected]

Federico Almirón

CX oGV

[email protected]

Daniel Gabriel Pricop

oGE/oGT

[email protected]

Victoria Aun Castells

CX ICX

[email protected]

Luan Mendonça

CX iGV

[email protected]

Jesica Angulo

CX iGE

[email protected]

Gabriel Lourenço

OD Manager

[email protected]

Federico Stamatti

OD

[email protected]

Jose Sforza Kordi

MCP

[email protected]

JOBs DESCRIPTIONS

TXP If you have questions contact: MCVP TXP 18.19 ([email protected])

STRUCTURE

MCVP TXP TXP Consultor

TL Team Leaders Training Makers

Team Leaders Training Makers

TL Team Leaders Training Makers JOB DESCRIPTION - Lead the team and implement team standards - Education and tracking about Implementation of team standards to the TLs network - Manage Team Leader Strategies at national level (Take into account these strategies go for TLs of all areas) - Downscaling team leader strategies to local level - Updating AIESEC Hub content for Team Leaders - Make sure that the Team Leaders carry out the Personal Development Plan (PDP) with all members of their tier - Monthly performance review report for the entity and the respective areas - Make a report on the implementation of team standards in the entity

MEASURABLE OF SUCCESS AND KPIs # of TLs engaged in national programs and strategies # of TLs achieving 100% of their goal # of TL reports # of education materials developed # reports # NPS of TS # Team Standards Implementation

KEY LEARNING POINTS -

Team Management Knowledge Performance Tracking Virtual Work Network Implementation Project Development Knowledge about National Market Knowledge about team leader Knowledge TXP Process AIESEC HUB Creative profile Team Standards Implementation

REQUIREMENTS -

2 Monthly Chats with Team Leaders group Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for traveling LCVP Experience (required) Area Flow understanding

Team Leaders Training Makers JOB DESCRIPTION - Education and tracking about Implementation of team standards to the TLs network - Manage Team Leader Strategies at national level (Take into account these strategies go for TLs of all areas) - Downscaling team leader strategies to local level - Updating AIESEC Hub content for Team Leaders - Make sure that the Team Leaders carry out the Personal Development Plan (PDP) with all members of their tier - Monthly performance review report for the entity and the respective areas - Make a report on the implementation of team standards in the entity

KEY LEARNING POINTS -

Team Management Knowledge Performance Tracking Virtual Work Network Implementation Project Development Knowledge about National Market Knowledge about team leader Knowledge TXP Process AIESEC HUB Creative profile Team Standards Implementation

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

REQUIREMENTS -

2 Monthly Chats with Team Leaders group Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for traveling LCVP or Team Leader Experience (required) Area Flow understanding

NST TXP Consultor JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with the MCVP Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP Experience (required) Area Flow understanding English (preferred)

F&M If you have questions contact: MCVP F&M 18.19 ([email protected])

STRUCTURE

MCVP F&M F&M Consultor

TL Account System

Sustainability Specialist

M. Finance Network

TM Account System

FS Specialist Legal Specialist

Internal Transparency Account Manager

NST F&M Consultor JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with the MCVP Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP Experience (required) Area Flow understanding English (preferred)

NST Manager Finance Network JOB DESCRIPTION

KEY LEARNING POINTS

-

- Consultancy Knowledge - Performance Tracking - Virtual Work

Lead the Finance manager network Track of the Finance Managers network Educate Managers Provide support on national strategies Make monthly chats Make O2O with Finance Manager

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

#Assistant to meetings #WT Supporters # Strategies implemented effectively with the intervention of managers Monthly report to the MCVP

-

TL – LCP Experience (Preferred) 10 hs weekly 1 O2O Monthly 4 team meetings Monthly

NST Account System Team Leader JOB DESCRIPTION

KEY LEARNING POINTS

-

-

Accounting analysis Analysis of ratios and accounting data GFB Survey (Local committees) Create educational material for the network Report quarterly Track and deliver Team Standards to the NST account system team member

Consultancy Knowledge Performance Tracking Virtual Work Data Analysis

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% of Accomplish of Correct Account System implementation # Monthly Reports to MCVP #Educational Materials #Entities above 90% of correct implementation

-

TL- LCVP – LCP Experience (Preferred) Accounting Knowledge Implementer Analytical overview Excel intermediate Google office Attendance to NST Summit (preferred) 12 hs weekly

NST Account System Team Member JOB DESCRIPTION

KEY LEARNING POINTS

-

- Consultancy Knowledge - Performance Tracking - Virtual Work

Identify accounting adjustments for the LCs Track accounting adjustments Monitoring of the new accounts in the chart of accounts Make Consultancy spaces with the network

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% of Accomplish of Correct Account System implementation # Monthly Reports to TL #Educational Materials 100% of the accounting adjusted

-

TL- Manager-LCVP – LCP Experience (Preferred) Excel intermediate Google office 8 hs weekly

NST Sustainability Development Manager JOB DESCRIPTION

KEY LEARNING POINTS

-

- Consultancy Knowledge - Performance Tracking - Virtual Work

Enhance the competitiveness of the entity through internal change. Co-Create with the MCVP new projects. Work for efficiency in costs and waste reduction. Improve Local Committees value chain. Work for the optimization of internal processes. Perform report of financial analysis conclusions vs planned by local entities Provide advice according to the financial information obtained (work with ratios, structures, fines for audits etc.)

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

# of LCs running in surplus # of strategies created # of strategies implemented #LCs being sustainable level 2

-

LCVP – LCP Experience (Preferred) Give consultancy to the VPs Knowledge about the area and product Entrepreneurial outlook Implementer Agile methodology Excel Intermediate Analytical Overview 12 hs weekly Attendance to NST Summit (Preferred)

NST Finance Standards Specialist JOB DESCRIPTION -

Co-Create with the MCVP, Finance Standards Evolution Project Develop FF.SS. implementation framework within the network Support and education of the network about the Finance Standards Create the monthly survey Deliver monthly results New strategies at national level to improve each standard Communicate with the related NSTs to implement strategies

MEASURABLE OF SUCCESS AND KPIs -

# of Local Entities With Finance Standards over 90% Monthly Finance Standards Report 100% implementation of educational cycle LCVP Academy program full implementation # of entities fulfilling the survey % of each finance standards # of survey created # of strategies created # of strategies implemented

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Network Implementation Data analysis Customized Strategies

REQUIREMENTS -

LCVP – LCP Experience (Preferred) 2 Monthly Chats with every VPs Knowledge about the area and product Entrepreneurial outlook Implementer Agile methodology Excel Intermediate Analytical Overview 12 hs weekly Attendance to NST Summit (Preferred)

NST Legal Specialist JOB DESCRIPTION

KEY LEARNING POINTS

-

-

Improve the agreements of AIESEC Argentina Provide support to local entities on the legal needs of the entity Advise the EAN on the legal requirements to be audited Ensure that all ICX programs meet the legal terms for all Eps Implement improvement projects in legal processes (example: national digital signature)

Consultancy Mangement Performance Management Virtual Work Data Analysis Legality process

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

# Updated Operations Agreements # Updated Partners & Enablers Agreements # Projects to improve legal processes implemented

- 12 hours weekly - Attendance to NST Summit - 1 O2O Monthly - 4 Individual Chats - Legal knowledge - Live in Buenos Aires (preferred)

NST Internal Transparency JOB DESCRIPTION

KEY LEARNING POINTS

-

- Consultancy Knowledge - Performance Tracking - Virtual Work

Responsible for preparing the monthly extract Impute all payments for the different means that LCs perform Impute all the fines for auditing Responsible for the correct calculation of Entity Fee Comply with the DDLs corresponding to the Extract Education to the network on these topics

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

# Trainings delivered nationwide # Imputed financial movements # Consultancy Spaces for the F & M network # Trainings

-

PM-Manager-LCVP – LCP Experience (Preferred) 12 hours weekly Attendance to NST Summit (Preferred) 1 O2O Monthly 4 Team Chats monthly Accounting Knowledge

PD If you have questions contact: MCVP PD 18.19 ([email protected])

STRUCTURE

MCVP PD

PR Manager

Partnership Manager

PR Manager JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Prospect, approach and be the responsable for selling market segments Developing projects with partners for up-scalling sales Identifying the main contacs and posible interactions for government

Consultancy Knowledge Performance Tracking PR Knowledge Account management

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% Scale up sales % Leads for PD % Events presence

-Weekly availability for virtual meetings -1 O2O Monthly with your MCVP -Partnership development -Communication skills - Research skills -Social media and digital marketing understanding -8 weekly Hours

Partnership Manager JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Responsible for tracking the Insurance Sales and the commission strategy from Medical Insurance Project. Create the strategy, campaign, tools & material for Medical Insurance process standardization in a local level. Communication with value delivery manager for the tracking and implementation of the campaigns. Create material, tracking and showcase GCPs Support the Network Communication with Medical Insurance Manager. Weekly Insurances Tracking Run all the campaigns and strategies to increase the sales.

MEASURABLE OF SUCCESS AND KPIs -

% of Insurances # of Incomes for the entity % of exchanges with insurance for oGX % of exchanges with insurance for iCX

Consultancy Knowledge Performance Tracking Virtual Work Data Analysis Marketing Campaigns Account Management

REQUIREMENTS -

10 Hours weekly Attendance to NST Summit (prefered) 1 O2O Monthly Chat or O2O with network Project Management Experience Weekly meetings with NST Team Weekly priorities setting and report Monthly report to the network Length: 6 months

STRUCTURE

MCVP PD Man

YSF Social Media

YSF Social Media JOB DESCRIPTION -

Responsible for YSF social media management Responsible for designing and creating content for Instagram and Facebook Responsible for planning and implementing content strategy with anticipation Responsible for answering incoming messages Responsible for nurturing creation for delegates & partners

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Community management

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

# New followers # Clicks 2 YSF landing page # Reach of content # Shares

-

1 O2O Monthly with your MCVP Availability to virtual work Upload the Outputs in the National Tool 6 weekly Hours Designing skills or willingness to learn Communication background (Preferred)

DXP If you have questions contact: MCVP DXP 18.19 ([email protected])

STRUCTURE

MCVP DXP NST Creation Manager OGX (TL) TM Gráfica/ Video

TM Blogger

TM Gráfica/ Video

TM Blogger

TM Gráfica/ Video

Brand Specialist Hosting

NST Creation Manager OGX Team Leader JOB DESCRIPTION

KEY LEARNING POINTS

-

-

Head representatives of creation team. Ensure brand presence through content strategies for customer retention in each stage of the Customer Flow for oGX products. Direct communication & reporting to MCVP DXP. Weekly report on operations conversions, social media & content creation strategy.

Engagement through content marketing Creative thinking Working with virtual teams Market and Customer analysis

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% Growth on social media reach % customer retention rate from followers to leads # clicks and leads generated from content strategy % accomplish of leads goals for operations

-

12 weekly hours 1 Team weekly meeting & working time 1 Monthly O2O Experience in CX oGX

NST Visual Maker / Video Maker x3 JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Content creation team responsible for the daily content of our social media channels, 
 following and contributing to each monthly sub-campaign. Alignment of all generated content related to AIESEC Argentina for the semester 
 campaign, both at national and local level. Local entity coaching on video/visual production for customer flow strategies. Awareness of customer retention rate through our brand engagement in all 
 customer flow stages.

Engagement through content marketing Creative thinking Working with virtual teams Market and Customer analysis Data Analysis

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% Growth on social media reach % customer retention rate from followers to leads # clicks and leads generated from content strategy % accomplish of leads goals for operations

-

12 weekly hours 1 Team weekly meeting & working time 1 Monthly O2O Experience in CX OGX/ICX preferred

NST Blogger x2 JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Team responsible for the daily content of our national blog, following and contributing
 to each monthly sub-campaign and general SEO strategy Alignment of all generated content related to AIESEC Argentina for the semester 
 campaign, both at national and local level Showcasing recollected from local entities for use in our national blog Awareness of customer retention rate through our brand engagement in all customer 
 flow stages

Search Engine Optimization strategies Engagement through content marketing Creative thinking Working with virtual teams National trends analysis (Google Search Console

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% growth on websites visitors % customer retention rate from followers to leads # clicks/visits and leads generated from content strategy % accomplish of leads goals for operations

-

12 weekly hours 1 Team weekly meeting & working time 1 Monthly O2O Experience in CX OGX/ICX preferred

NST Brand Specialist Hosting JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Final responsible for the daily content of Casas Globales fan page (graphic & video). Alignment of all generated content related to Casas Globales for the semester 
 campaign, both at national and local level. Local entity coaching on video/visual production for customer flow strategies. Management of Instagram & Fb Casas Globales fan page.

Engagement through content marketing Creative thinking Working with virtual teams Market and Customer analysis Data Analysis

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% growth on websites visitors % customer retention rate from followers to leads # clicks/visits and leads generated from content strategy % accomplish of leads goals for operations

-

12 weekly hours 1 Team weekly meeting & working time 1 Monthly O2O Experience in CX OGX/ICX preferred

IM If you have questions contact: MCVP IM 18.19 ([email protected])

STRUCTURE

MCVP IM TL Process Evolution OGX Process Evolution ICX Process Evolution

Developer

Developer

NST TL Process Evolution JOB DESCRIPTION

KEY LEARNING POINTS

-

- Product development know how - Leading a virtual team - Lean customer journey - Reporting

Map and analysis micro processes of customer flow Evolution of customer journey Participate in the project of lead nurturing automated creation Responsible of co create material for network education Responsible of educating network about evolutions Apply Team Standards with its team members Quarter reports to the MCVP IM

-

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

# projects done # educational materials +%conv rate Lead > App +%conv rate App > Apd 100% of VPs assistants of the material #NPS of materials

-

AIESEC Way Podio knowledge Data analysis Creative profile LCP experience (preferred) PPT knowledge (preferred) 15 weekly hours

NST OGX Process Evolution JOB DESCRIPTION -

KEY LEARNING POINTS -

Map and analysis micro processes of customer flow of OGX Evolution of customer journey for OGX Participate in the project of lead nurturing automated creation for OGX Map and plan OGX platforms evolutions Responsible of co create material for network education Track customer interaction with the nurturing Analysis of OGX for the network Report to the TL

-

MEASURABLE OF SUCCESS AND KPIs -

# projects done +%conv rate Lead > App +%conv rate App > Apd # evolutions in the customer platforms for OGX # automatizations

AIESEC Way OGX knowledge Creative profile Customer Flow Data analysis 12 weekly hours

REQUIREMENTS -

AIESEC Way Podio knowledge Mail marketing Product development know how Work with virtual teams Lean customer journey

NST ICX Process Evolution JOB DESCRIPTION -

KEY LEARNING POINTS -

Map and analysis micro processes of customer flow of ICX Evolution of customer journey for ICX Participate in the project of lead nurturing automated creation for ICX Map and plan ICX platforms evolutions Responsible of co create material for network education Track customer interaction with the nurturing Analysis of ICX for the network Report to the TL

-

MEASURABLE OF SUCCESS AND KPIs -

# projects done +%conv rate Open > App +%conv rate App > Apd # evolutions in the customer platforms for OGX # automatizations

AIESEC Way ICX knowledge Creative profile Customer Flow Data analysis 12 weekly hours

REQUIREMENTS -

AIESEC Way Podio knowledge Mail marketing Product development know how Work with virtual teams Lean customer journey

NST Developer JOB DESCRIPTION -

KEY LEARNING POINTS -

Maintenance of the web pages Create automatic flows in CRM Maintenance of the automatic flows created Maintenance of the platforms Participate in projects of IT for @Arg Use EXPA 3 API functionalities to create a national dashboard crossing information Scrum method to developing

-

AIESEC Way Backend Programming Frontend Programming Product Development Data-driven 12 weekly hours

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

+% click to lead Process time Lead > Approved # projects done # NPS of platforms

-

AIESEC Way Podio knowledge Programming skills Excel knowledge (preferred) Web developer tools (preferred) 15 weekly hours

OGX If you have questions contact: MCVP CX oGX 18.19 ([email protected])

STRUCTURE

MCVP CX OGX UR DIRECTOR

UR Manager JOB DESCRIPTION Support the national university relations strategy at national level 
 objectives: - Local partnerships tracking to ensure the accomplish - National partnership portfolio innovation - UR Consultancy at local level for UR - UB challenge 3.0 creation - UB challenge tracking for the LCs running the strategy

MEASURABLE OF SUCCESS AND KPIs - Local partnerships accomplished - # of LCs completing the UB challenge - % Of LCs having a university hosting them

KEY LEARNING POINTS -

Virtual Work Customized Strategies Partnership development Project Development Virtual coaching

REQUIREMENTS - OGX experience - At least 10h/week Availability;
 - UR experience (Not mandatory) - One meeting weekly

oGV If you have questions contact: MCVP oGV 18.19 ([email protected])

STRUCTURE

MCVP oGV Consultores (x5)

Network Education VD & IR

NST VD & IR JOB DESCRIPTION

KEY LEARNING POINTS

-

-

Work with the VD Managers at local level Develop strategies and action to improve our conversions rates in Value Delivery Align with NST Education Network to create educational material for the network Create and develop national tracking tools for VD Tracking of VD tools, analyze and create action plans of improvement if is needed Develop and propose strategies to increase response rate Report to LCVPs about VD Managers performance Support network with cooperation work and alignment Tracking of standards delivery Increase the sustainability of information in national al local tools Create and implement campaigns for International Relations with the network Manage the relationship with NSTs IR: create webinars with iGV Track and analyze the results with our ICX national partner Ensure that all LCs are capable to work in a local level with IR

MEASURABLE OF SUCCESS AND KPIs -

% conversion rates (APD-RE, RE-FI, FI-CO) # materials and tools created and uploaded % RR increasement # CO # Standards deliver NPS % attendance to the meetings #Cooperations LC2LC

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

12 hours weekly Attendance to NSTs Summits (Preferred) Monthly meetings with MCVP Constant communication with IR of our country partners Meetings with Consulters Experience in oGV Designed Skills Fast Implementer skills Customer flow implementation Standards and Satisfaction understanding

NST Network Education JOB DESCRIPTION

KEY LEARNING POINTS

-

-

-

Create, update and organize materials for LCVPs and TLs Tracking of management tools for information management (PODIO, EXPA, HUB) Create education guidelines for the LCs about organizational and functional knowledge Support the creation and delivery of education content from national level Alignment with NSTs oGV to create educational cycles if is needed Support LCVPs in creation and delivery of local educational cycles Operationalize all the national strategies and implement it within the network Specialized support to TLs in strategies implementation and project management

MEASURABLE OF SUCCESS AND KPIs -

Sprints productivity (plan x done and defined MoS/KPIs achievement) Organized and updated materials Weekly webinars, consultancy spaces and chats for the Education Cicle % Attendance to the Meetings

Network Management Performance Management Virtual Work Content Creation Agenda and Educational Plan creation Management and creative tools

- Coach Strategy

REQUIREMENTS -

12 hours weekly Attendance to NSTs Summits (Preferred) Monthly meetings with MCVP Meetings with Consulters Experience in oGV Designed Skills Fast Implementer skills Customer flow implementation

NST oGV Consultor JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with the MCVP Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier Understand the bottlenecks at national level and local level and make innovative improvement proposals

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP/NST Experience (preferred) Area Flow understanding

oGE/oGT If you have questions contact: MCVP oGE/oGT 18.19 ([email protected])

STRUCTURE MCVP oGE/oGT Consultant GT

Consultant GE

Innovations

IR

NST Consultant GT JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with the MCVP Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP Experience (required) Area Flow understanding English (preffered)

NST Consultant GE JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with the MCVP Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP Experience (required) Area Flow understanding English (preffered)

NST IR JOB DESCRIPTION

KEY LEARNING POINTS

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Facilitate the communication with specific country partners according to the product Assess the current evolution and constantly find way to improve it Seek for innovations and become a GCP in IR Make sure that both networks are aligned Provide an operational framework from open to completed Showcase the partnership Co-Delivery strategy and alignment

Working with IR Strategy management Focused work Efficiency Specialized support ECP implementation

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% of achievement with each Entity Partner # educational materials provided % decreased process time with Entity Partners % CR improvement

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LCVP – LCP Experience (Preferred) 2 Monthly Chats with every VP 1to1 with the MCVP Presence at NST meetings IR report monthly/co-operation 100% knowledge of Standards

NST Innovations JOB DESCRIPTION

KEY LEARNING POINTS

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Support into creating an engagement plan with Universities Create a strategy to engage members that got out of the organization in the past years Newsletter creation with opportunities of the month IXP campaign evolution Co-create, implement and deliver strategies with GCs Framework to approach graduates for GT Monthly action plan to make GE accepted as an University practice Work-flow plan for English Institutes Research and presence at local events NPS analysis Customer calls guidelines (APD-RE-FIN-CO) Build a Brand Advocacy strategy Content gathering for GE/GT Research and propose a way to get closer to the Government Provide a framework to approach Banks for CSR budget

MEASURABLE OF SUCCESS AND KPIs -

% of achievement plan each month # educational materials provided % research done % strategies implemented

Customer management External orientation University relations Account management Analytical thinking Long term strategy building

REQUIREMENTS -

LCVP – LCP Experience (Required) 1to1 with MCVP Presence at NST meetings Eagerness to try everything PD knowledge (Prefered) Monthly report

ICX If you have questions contact: MCVP CX ICX 18.19 ([email protected])

STRUCTURE

MCVP CX ICX LEAD ARGENTINA CONTENT MANAGER

LEAD ARGENTINA CONTENT MANAGER JOB DESCRIPTION Run the project of content collection across all LCs that run ICX in Argentina with 3 objectives: - Create and manage Lead Argentina fanpage - Create content for ICX EP attraction based on testimonials from current EPs that come from the same nationality as them; - Create other ICX EP attraction strategies to increase conversion from applied to approved in all ICX operations. - Design a national portfolio for Partners

MEASURABLE OF SUCCESS AND KPIs - ICX EP Promotion Content created; - %Achievement of Applicants - % Growth in Conversion from applied to accepted in ICX - %Growth with our 5 main cooperations

KEY LEARNING POINTS -

Virtual Work Customized Strategies Social Media Project Development

REQUIREMENTS - ICX experience - At least 10h/week Availability;
 - Experience with Content Marketing (preferred) - Basic media design skills

iGV

If you have questions contact: MCVP iGV 18.19 ([email protected])

STRUCTURE

MCVP iGV TL Network Consultor (x2) Maker

IR National Suport

IR Supply Evolution

Hosting

TL Network JOB DESCRIPTION -

- Consultancy Knowledge Coach all the VPs for the Tier assigned and chat every VP at least twice a month - Performance Tracking Help the VPs to Implement the National Strategies in the Local Level - Virtual Work Report to the MCVP the situation of tiers and entities - Customized Strategies Think in the tier reality and co-create with the MCVP and Network team Customized - Coach Strategy Strategies - Operations and Strategic Management Create strategies for tier/entities with the Network Team (Consultants) and MC iGV - Network Implementation and tracking them - Project Development Entities analysis and improvement strategies - Knowledge about National Market Align mensages and communication with Network - Team management Ensure team members tracking, support and goals achievement Team standards inside Network team REQUIREMENTS

MEASURABLE OF SUCCESS AND KPIs -

KEY LEARNING POINTS

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of the Network % Growth of iGV AIESEC Argentina # Outputs in the National tool % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

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LCVP/LCP experience - Network reality knowledge (Required ) Experience in iGV (Area flow and KPIs understanding) Network reality knowledge Weekly Chats with Network Team Attendance to NST Summit 1 O2O Monthly with your MCVP 1 Weekly Meeting with MCVP Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours

NST iGV Consultor JOB DESCRIPTION -

Coach all the VPs for the Tier assigned and chat every VP at least twice a month Upload the outputs from the chats in the national tool designed Help the VPs to Implement the National Strategies in the Local Level Communicate with the Entity Coach responsible for the entity to specialized support Think in the tier reality and co-create with TL Network Customized Strategies Make analysis form your Tier and propose improvements Engage the Network with the National Plan and Strategies Tier/entities analysis based on MoS and KPIs based on the analysis Tier/entities consultancy for action plan based on diagnosis Action plan tracking for tier/entities Reports based on analysis, diagnosis and action plans Create action plans to ensure a fast implementation of national strategies by the tier Support the Team Leaders and members of the tier

MEASURABLE OF SUCCESS AND KPIs -

% achievement of action plans’ KPIs and MoS monthly; % of Accomplish of your Tier % Growth of your Tier # Outputs in the National tool # Chats done % Attendance to the Meetings % of analysis performed monthly; % of consultancies performed monthly;

KEY LEARNING POINTS -

Consultancy Knowledge Performance Tracking Virtual Work Customized Strategies Coach Strategy Operations and Strategic Management Network Implementation Project Development Knowledge about National Market

REQUIREMENTS -

2 Monthly Chats with every VPs Attendance to NSTs Summits (Preferred) 1 O2O Monthly with your MCVP/TL 1 Weekly Meeting Availability to virtual work Upload the Outputs in the National Tool 12 weekly Hours Availability for travelling LCVP Experience (required) Area Flow understanding English (preferred)

Maker JOB DESCRIPTION KEY LEARNING POINTS

- Create strategies and proposal innovation for each step of the customer Flow for: enablers/partners, and Exchange Participant. - Implement all the MC CX iGV and Network team strategies with the network - Create strategies for product Innovation and operationalize it within the network - Create education guidelines for the LCs about organizational and functional knowledge - Work with PMs and TMs’ network - Responsible for educations Cycle and content for the iGV Network (VPs, PMs, TMs) - Sprints - Organized and updated materials

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REQUIREMENTS

MEASURABLE OF SUCCESS AND KPIs -

Processes guideline for the network # of Education Cycle delivered Sprints productivity #UP Scale APD, RE & CO growth with national partners # of analysis performed Organized and updated materials

Performance Management Virtual Work Data Analysis Project Creation and Implementation Customer Management

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15 hours weekly Design Skills (prefered) Content Creation Availability for Attendance to NST Summit 1 O2O Monthly 4 Individual Chats Experience in iGV (more things your should relevant)

HOSTING EXPERIENCE JOB DESCRIPTION -

Responsible for Global Home at national level Responsible for the Global Home Network (TLs & Members) Network’s education about Global Home process Work in synergy with Brand Specialist Hosting (DXP) Manage the strategies of Hosting with the network Track the network’s KPIs (%convertions, incentive system, #newhosts) Create, update and downscale the Global Home strategies to local level Track, analyze and work in improvements to the G.H. Customer flow Improve our CRM and tools to manage process at local level (Podio)

MEASURABLE OF SUCCESS AND KPIs -

% LEADs-signed contracts of Casas Globales #Interventions done by LC 100% platforms updated #Casas Globales

KEY LEARNING POINTS -

Performance Management Virtual Work Data Analysis Project Creation and Implementation Customer Management

REQUIREMENTS -

Experience in iGV (PM minimum) Global Home flow understanding Analytical Skills Podio knowledge 15 hours weekly Availability for Attendance to NST Summit 1 O2O Monthly

INTERNATIONAL RELATIONSHIP NETWORK JOB DESCRIPTION - Operationalize all the MC CX iGV strategies for International Relations and implement it with the network; - Creation and implementation of Local PDM and evolutions - Analyzes, tracking, education cycles, campaigns creation and reporting. - Create, update and organize materials for network education in IR; - Develop and update external and internal communication materials and channels; - Develop and downscale IR strategies with our partner to the whole network - Ensure that all LCs are capable to work in a local level with International Relations; - Educate iGV’s network about CO, NPS, RR, Standards

MEASURABLE OF SUCCESS AND KPIs -

Educations cycle done with Network # of IR projects Implemented % Growth with LC2LC Cooperations

KEY LEARNING POINTS -

Performance Management Virtual Work Data Analysis Project Creation and Implementation International Relationship

REQUIREMENTS -

Spanish (prefered) LCP, LCVP, TL, PM experience 15 to 20 hours weekly Attendence to NST Summit 1 O2O Monthly Network reality knowledge; Fast respondings; Relationship skills. Availability to participate in, Summits, Webinars and conferences (if necessary).

INTERNATIONAL RELATIONS GROWTH PARTNERS JOB DESCRIPTION -

Work with implementation of LEAD Argentina with our country partners Manage the relationship with NSTs IR and MCsOGX abroad; Track and analyze the results with our OGX national partners. Develop strategies with the cooperations to boost our results; Search and analyze potential supplies Supply expansion to off peak Work with VPs oGV abroad Create education content for OGX network to optimize sales of our projects Collect and evaluate inputs with our partners for our IR development, based on feedbacks from the network and partners and benchmarking with other Entities - Work with CEEDers to implement strategies;

MEASURABLE OF SUCCESS AND KPIs -

APD, RE & CO growth with Country Partners Sprints productivity # of analysis performed # of IR projects Implemented % Growth with LC2LC Cooperations

KEY LEARNING POINTS -

Performance Management Virtual Work Data Analysis Project Creation and Implementation International Relationship

REQUIREMENTS -

English (required) Portuguese (prefered) LCP, LCVP, TL, PM experience 15 to 20 hours weekly Attendance to NST Summit 1 O2O Monthly Fast responding; Relationship skills. Availability to participate in, Summits, Webinars and conferences (if necessary).

iGE If you have questions contact: MCVP iGE/iGT 18.19 ([email protected])

STRUCTURE

MCVP iGE PARTNERS RELATIONSHIP

IR

EDUCATION

PARTNER RELATIONSHIP JOB DESCRIPTION

KEY LEARNING POINTS

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Selection process and management of opened opportunities. Create strategies to improve attraction conversion in Google Ads & Linkedin. Identify the bottlenecks in the sales flow. Search trends on social media. Tracking and analysis sales network. Reduce the conversion time between #Lead and #opens. Search and map contacts to prospect customers Re-opens strategies implementation with NPS for partners Create virtual campaigns with MCVP iGE/iGT

Consultancy Knowledge. Performance Tracking. Virtual Work. Strategies implementation Customer flow attractions & BA Data Analysis

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

100% Accomplish of NST Action Plan % Leads- Meetings % Leads – OPENs Accomplish % of re-opens with partners # Newsletters for partners #Partners NPS for partners

- PMs - LCVPs GE& GT Experience - 2 Monthly Chats with every VPs - Sales knowledge - Basic knowledge of Linkedin. - Knowledge of work platforms (POP and EXPA) - Fast responding & relationship skills - Area flow understanding (Required) - Analytical Skills

IR JOB DESCRIPTION

KEY LEARNING POINTS

- Creation project IR strategies to push applicants, approvals realizations and complete with our main country partners Brasil, Colombia, México, and Venezuela. Track and analyze the results with our national level cooperations - Responsible for positioning our products, for international and national network. - Develop and update external and internal communication materials and channels. - Collect and evaluate feedbacks from the network and partners and benchmarking with other Entities to develop our IR. - Network education about IR, content, education and Projects.

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Consultancy Knowledge Performance Tracking Virtual Work International Relations knowledge Data Analysis Network Management

REQUIREMENTS MEASURABLE OF SUCCESS AND KPIs -

% Growth with our main Country Partners %Appl-APD rates between partners #APDs, RE, CO Growth with Country Partners # of Country Entity meetings # of Approving days with accomplish # of LC2LC cooperations accomplish # Standards delivered with partners Process time with Partners

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PMs – LCVPs Experience 2 Monthly Chats with every VPs Analytical Skills Operational knowledge Good level english Understanding of IR Network reality knowledge. Fast responding & relationship skills

EDUCATION JOB DESCRIPTION

KEY LEARNING POINTS

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Create action plans to ensure a fast implementation of national strategies by the tier. Manage Cornerstone iGE Space. Constant GAPs Analysis for Training Creation. Ensure team members tracking, support and goals achievement. Team standards inside the network team. Ensure reports of LCs. Reports based on analysis, diagnosis and action plans. Support the Team Leaders and members of the tier.

Consultancy Knowledge Performance Tracking Virtual Work Network Management Network Implementation Project Development Data Analysis

REQUIREMENTS

MEASURABLE OF SUCCESS AND KPIs -

100% Accomplish of NST Action Plan 100% Implementation of the Education Plan % of network goal achievement (APD, RE & CO) % of Team Standards implemented with the team. % of the LCs Growth in 2018.2

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PMs – LCVPs Experience. 2 Monthly Chats with every VPs. Operational knowledge. Fast responding & relationship skills Network reality knowledge. O2O Monthly. Experience in GE. Implementer

OD If you have questions contact: MC OD Man 18.19 ([email protected])

STRUCTURE

MCVP OD Man NST Internal Communications

NST Business Intelligence

NST INTERNAL COMMUNICATIONS JOB DESCRIPTION

KEY LEARNING POINTS

- Developing and managing the MC Internal Communications strategies for engagement and education of the network, alongside the OD manager; - Guarantee brand and message consistency through virtual channels and campaigns execution; - Align MC communication to national R&R system; - Provide image and video contents for the MC social media accounts, aligned with the Internal Communications strategy; - Developing, tracking and measuring strategies to increase network engagement with virtual channels; - MC Facebook fanpage management, and tracking of publications and communications calendar.

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MEASURABLE OF SUCCESS AND KPIs # New Likes in the MC Social Medias (Facebook, Instagram) # Visitors to MC Facebook Page # Likes in the MC Social Medias Contents # Interaction with Social Medias % Campaign execution % Reports in Time # Showcasing Materials to the Network

Knowledge in Internal Communications Strategies Virtual Work Network Implementation Project Development Online Engagement Metrics Branding alignments

REQUIREMENTS -

Strong Communication Skills Social Media Management Knowledge Design Skills (Preferred) Video Production & Editing Skills (Preferred) Attend OD Alignment Touchpoints Attend OD Manager + NST Weekly Meeting Track & Report Social Media Metrics Track & Report Network Engagement

NST OD BUSINESS INTELLIGENCE JOB DESCRIPTION

KEY LEARNING POINTS

- Management of the information and tools used by the OD Team (Podio and Google Sheets) in order to keep them efficient and updated; - Provide monthly Network Analysis, containing the current status of the entities concerning to performance, growth, cluster evolution, productivity, planning achievement, etc; - Keep the network informed in a clear way about the current status of the entities concerning to their Operational and Efficiency Indexes, making they use de OD Model as a management guide; - Knowledge Management: ensure training for the network about the OD Tools.

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MEASURABLE OF SUCCESS AND KPIs #Analysis delivered % Reports in Time Manage information and materials of national importance Data driven culture inside AIESEC in Argentina Integrated communication

Internal Communications Strategies Virtual Work Network Management Project Development Holistic and Strategic View Strategy implementation

REQUIREMENTS -

Data Analysis Skills Google Sheets and Excel Knowledge Communication Skills Management Skills Proactive Learning IT knowledge (preferred) Attend OD Alignment Touchpoints Attend OD Manager + NST Weekly Meeting

NSTs 2018.2

Juguemos el partido que Argentina se merece